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  Contact Information

Why should I have Contact Information?

Your customers need to see that they can contact you if they experience problems with your store or the products that they order. Building trust with your customers leads to the repeat business that will truly make your online business a success.

How do I create a Contact Us Page?

From the Manage Contact Us Content screen, enter your text in the box next to "Contact Information". Visitors to your site will be able to view this page by clicking on the link in either the top or bottom horizontal navigation bars from any page on your storefront.

Contact Information Top Menu Link

Contact Information Bottom Menu Link

The Contact Information menu gives you the option to automatically generate an email contact form for your Contact Us page. This contact form will email all customer requests to the address that you specify in the "Order email from address" field from the Site Settings Menu. This option is enabled when the checkbox is marked next to "enable the email contact form" on the "Contact Us" page".

Example Contact Us Page

To help your site generate better listings within the search engines you may modify the "Meta" tags for this page.

  • Meta Page Title: the text entered in this field can be seen at the top of the web browser window and search engine listings, helping search engines determine your web page relevancy for certain keyword phrases.
  • Meta Keywords: the text entered in this field allows you to provide additional text for crawler-based search engines to index along with the text of your store pages. Enter words or phrases separated by commas.
  • Meta Description: the text entered in this field can help influence the description of your page in the crawler-based search engines supporting this tag.

Please Note: HTML is NOT ALLOWED; you will not be able to copy and paste HTML code or enter it directly into this field.

The "SEO Content" section is a non-editable section of these pages. If you purchase a service through MonsterWebPromotion this field will be modified to help further define your site for search engine listings.

Contact Information Menu from your Control Panel

How do I save my changes?

If you have made any changes to the Contact Us Content you will need to click the "Save" button before it will take effect. If you would prefer to exit without saving, click on the "Cancel & Return" button to return to the main Content Manager Menu screen.

Save - Cancel & Return to Main Menu

Return to the Content Manager