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Understanding the software that you are using to build your Online Store is only one area of support that you will need to run successful business online. To help you understand all aspects of your Control Panel and software we have created the E-commerce User Guide web site and software training guide. There will also be times when you could use help other small business owners, you can visit the Small Business Forums. Here you can discuss all aspects of your Online Business with other store owners like yourself. MonsterCommerce has also created Monster Small Business, a web site dedicated to small business owners with articles and tools relevant to your needs.
You may submit an Express Support Request at any time, this button is located from the upper right hand corner of your Control Panel. Our Technical Support Representatives are available to help you 24 hours a day, 7 days a week. You may also reach a Technical Support Representative via the phone at (888) 252-ECOM.
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